Behaviour

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For when you can’t call them a “good boy”

Our pets’ behaviour and mental health is becoming an increasingly important part of the veterinary care they need.

Dr Lucy White has a particular interest in helping pets with behavioural issues caused by fear, anxiety, frustration and phobias. She is a member of the Australian Veterinary Association’s Veterinary Behaviour Group.

To best address your pet’s mental health, behavioural appointments run for 1 hour and we request a completed behaviour questionnaire prior to the visit.

Throughout the practice we aim to reduce the stress of vet visits, illness and hospitalisation using fear free techniques and calming pheromones. Our outdoor space is also available to those pets who find the clinic setting confronting.

Greater understanding of the underlying causes of behaviours has led to improved treatment outcomes, and that means happier, resilient and relaxed pets.

 

Other Services For Sick/Injured Pets

Consultations

Internal Medicine

Dermatology

Surgery

Behaviour

Therapeutic Dentistry

Hospitalisation

End of Life Care

Client Reviews

★ ★ ★ ★ ★

 

I have been going to Frankston Heights vet for years now and they always make it a great experience, weather I am there for a check up or an emergency. Thy have the best staff that try to answer any an all questions you have and have always helped me and my pets.

Darcy
Google Business Review

"Lovely Caring People"

 

We needed a vet urgently after being told by our Mount Eliza vet of 20 years that we had to wait 3 hours! We were seen immediately here.  A terrible day made just that bit easier because of these lovely caring people.  Thank you!

Margaret
Google Business Review

"I Highly Recommend Frankston Heights Vet Clinic"

 

I have been attending Frankston Heights Vet Clinic for many many years – Why? Because their level of service, their level of care and the clinic itself is just of the highest grade. The animals’ welfare is always their first priority – not the money side of things. I highly recommend the Frankston Heights Vet Clinic.

Robyn
Google Business Review

"Such Good Staff"

 

Such good staff. Called around with inquiries when my pup was getting get vaccinations as I wasn't happy with the service of the vet I was going to, and this was the only vet clinic who happily answered all my questions no matter how stupid they were.

Chelsie
Facebook  Review

"The Best Care At The Best Price"

 

Thank you Frankston Heights vet clinic for helping our whippet Zelda with her leg injury at such short notice and on Christmas Eve. Our other whippets are patients of your clinic too and we always feel they're getting the best care and at the best price also.

Annike
Facebook  Review

"Kind and considerate"

My dog is very anxious around other dogs and the staff took every step to help him through his visit. Friendly, helpful and supportive

Kerry
Facebook  Review

"Simply exceptional"

Will and his team are simply exceptional. When our dog got sick they went above and beyond to care for him. When it was time to say goodbye we felt so supported by Will, he was so caring and thoughtful. I cannot recommend this incredible team highly enough. Our newest additions are just as well cared for and we won’t be going anywhere else. Thank you for everything you have done for us guys x

Katie
Facebook  Review

Care with a capital C

Always, I repeat, always attend with professional Care with a capital "C"

Coral
Facebook  Review

"Answered all my questions"

Such good staff. Called around with inquiries when my pup was getting get vaccinations, and this was the only vet clinic who happily answered all my questions no matter how stupid they were. Had her last vaccine done here and her desexing on Friday, and they didn't even care this morning when I rocked up unannounced with my pup cause I was worried - she was seen straight away and the vet and vet nurses were so lovely and informative and 100% made me feel a lot calmer. Thanks to the staff so much!

Chelsie
Facebook  Review

★ ★ ★ ★ ★

Lovely, nurturing vet staff and friendly, helpful reception staff.

Deidre
Google Business Review

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"My fur kids best interests at heart"

My fur kids are always happy to walk through the door. Staff are friendly and caring and always have my fur kids best interests at heart.

Emily

Google Business Review

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"Part of the family"

Best place to have my fur babies looked after, and treated like they are part of the family.

Julie

Google Business Review

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"Exceptionally lovely staff"

Exceptionally lovely staff. I was in a state, worried about my sick dog and they were very empathetic, calming and explained everything really well.

Elisha

Google Business Review

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"Kind and understanding"

The staff are exceptional, nothing is to much trouble. They are knowledgeable, kind, understanding and empathetic. I have a very nervous and hard to handle dog, their kindness and understanding helps us get through each visit as easily as possible. I can not thank the team enough for all their hard work

Karen

Google Business Review

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★★★★★

What a wonderful difference; lovely, caring and helpful people from the nurses to the vets. I fully recommend this practice

Ronda

Google Business Review

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"Amazing"

The team at Frankston Heights Vet centre are amazing. Our dog Sailor recently lost her fight with skin cancer. We have taken her here for many years and the staff got to know her and adored her as much as we did over this time. Thank you for helping us keep her for 12 amazing years.

Paul

Google Business Review

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★★★★★

In my opinion this clinic is the best in the Frankston area. 

Susan

Google Business Review

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"Kind and understanding'

The staff are exceptional, nothing is to much trouble. They are knowledgeable, kind, understanding and empathetic. I have a very nervous and hard to handle dog, their kindness and understanding helps us get through each visit as easily as possible. I can not thank the team enough for all their hard work.

Karen

Google Business Review

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★★★★★

Venera

Google Business Review

★★★★★

Stephanie

Google Business Review

★★★★★

Maree

Facebook Review

★★★★★

Tara

Facebook Review

Get In Touch

(03) 5971 4888

Mon – Fri: 8am – 6pm
Sat: 8am – 4pm
Sun: Closed

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